User Data Deletion Instructions

Last updated: January 15, 2025

At Rendezvous, you have full control over your personal data. This page explains how you can request the deletion of your account and all associated data, and what steps we take to ensure your information is completely removed from our systems.

How to Delete Your Account

You can delete your account directly from within the app. Here's how:

Sign in to your Rendezvous account
Go to Settings (click your profile picture and select "Settings")
Navigate to the Account tab
Scroll down to the "Danger Zone" section at the bottom
Click "Delete Account"
You'll receive a verification code to your email or phone to confirm your identity
Enter the code to permanently delete your account

What Data Gets Deleted

When you delete your account, we remove the following information:

Your profile information (name, email, phone number, bio, profile picture)
All events you created
Your RSVP history and event responses
Posts, comments, and photos you uploaded
Your notification preferences and settings
Connected social accounts (Google, Facebook)
Your follow relationships

How We Ensure Complete Deletion

Immediate Actions

When you confirm account deletion, we immediately remove your personal information from our active databases. Your account becomes inaccessible, and you will be signed out of all devices.

Backup Removal

Your data is removed from our backup systems within 30 days of deletion. This is the time it takes for our backup rotation cycle to complete.

Third-Party Services

We notify our service providers (such as email delivery and storage services) to delete any copies of your data they may hold. This process typically completes within 30 days.

Note: Some information may be retained if required by law (for example, transaction records for tax purposes) or to protect against fraud. This retained data is minimal and anonymized where possible.

What Happens to Your Events

When you delete your account:

Events you created: Are permanently deleted, including all guest lists and event content
Events you attended: Your RSVP and any posts/comments you made are removed
Co-managed events: Other managers retain access, but your association is removed

Can't Access Your Account?

If you can't sign in to delete your account yourself, you can request deletion by contacting us directly:

Email: privacy@rendez.us

Please include the email address or phone number associated with your account so we can verify your identity.

We will respond to deletion requests within 30 days and may ask for additional verification to protect your account from unauthorized deletion requests.

Data Portability

Before deleting your account, you may want to download a copy of your data. You can request an export of your personal information by contacting us at privacy@rendez.us. We will provide your data in a commonly used, machine-readable format within 30 days.

Your Privacy Matters

We take data privacy seriously. If you have any questions about how we handle your data, please review our Privacy Policy or contact us directly.

Questions?

If you have any questions about the data deletion process or need assistance, please don't hesitate to reach out:

Email: privacy@rendez.us

How to Delete Your Account

You can delete your account directly from within the app. Here's how:

Sign in to your Rendezvous account

Go to Settings (click your profile picture and select "Settings")

Navigate to the Account tab

Scroll down to the "Danger Zone" section at the bottom

Click "Delete Account"

You'll receive a verification code to your email or phone to confirm your identity

Enter the code to permanently delete your account

What Data Gets Deleted

When you delete your account, we remove the following information:

Your profile information (name, email, phone number, bio, profile picture)

All events you created

Your RSVP history and event responses

Posts, comments, and photos you uploaded

Your notification preferences and settings

Connected social accounts (Google, Facebook)

Your follow relationships

How We Ensure Complete Deletion

Immediate Actions

When you confirm account deletion, we immediately remove your personal information from our active databases. Your account becomes inaccessible, and you will be signed out of all devices.

Backup Removal

Your data is removed from our backup systems within 30 days of deletion. This is the time it takes for our backup rotation cycle to complete.

Third-Party Services

We notify our service providers (such as email delivery and storage services) to delete any copies of your data they may hold. This process typically completes within 30 days.

Can't Access Your Account?

If you can't sign in to delete your account yourself, you can request deletion by contacting us directly:

Email: privacy@rendez.us

Please include the email address or phone number associated with your account so we can verify your identity.

We will respond to deletion requests within 30 days and may ask for additional verification to protect your account from unauthorized deletion requests.